en | Cookie-policy |

Cookie policy

Penha Longa Resort employ cookies on this site which aim to improve how well it works and to help enhance the user experience.

The goal of this information is to clarify queries which users may have in relation to the use of cookies on the Penha Longa Resort site.

What are cookies?
Cookies are small text files placed in a user’s device (computer, mobile phone or tablet) when he or she visits the Penha Longa Resort site with a browser. Cookies allow the website to recognize the user's device.



What are cookies for and why does Penha Longa Resort uses them on their site?
Penha Longa Resort use cookies to understand the relevance, usefulness, interest, volume and frequency of visits to our online content and determine the best way of presenting the information which is truly relevant for our users.

Cookies help Penha Longa Resort to understand how a client got to our site (internet search, recommendation from another site, advertisement, etc.) and how the client navigates between the site's pages. 
Cookies also allow us to know your navigating preferences, such as the language you use.

However, they do not collect any type of personal information or any other information which allows a user to be identified individually. 



Are all cookies the same?

No. There are different types of cookies, used in accordance with the type of information they seek to analyse and collect and the time which they remain installed for of a user's device.



What cookies does the Penha Longa Resort site use?

The cookies used by the Penha Longa Resort site have different functions. On one hand, the site uses cookies which analyse how users navigate on our site and how they get to us. These cookies allow us to study the analytical data from our site and improve navigation and content.



Moreover, it uses cookies which record some user preferences such as language choice or their credentials to access reserved areas.



How long do cookies stay installed on a user's device?

Penha Longa Resort use cookies with different durations, which remain stored either permanently or temporarily on your computer, mobile phone or tablet. 



The site uses permanent cookies to allow it to identify a new visit by the same user, helping Penha Longa Resort understand which new content is relevant to that user. This information is analysed as a whole in order to improve the content and services provided.



The site also uses temporary cookies, which only remain active while the user is on the site. These cookies only allow Penha Longa Resort to understand how a user navigates between pages and identify opportunities for improvement.



Can a user block cookies?

Yes. All browsers allow users to configure access by cookies or block them.

 For more information on how to block cookies, please consult your browser's help section.



Where can I find out more about cookies?

For more information on cookies please visit www.allaboutcookies.org (in English, French and Spanish).